My dad was looked after by your staff in the North Lanarkshire team. Before he received care from HRM, we struggled through the start of covid however once he started to receive care from HRM, they helped my dad with the usual things – medications, food, dishes etc, but the main thing was their humour, the chat, and the genuine care they had for dad and me.

I know the carers only have a limited time with people, but I never felt they rushed. I really hope the tide is turning and all the carers get the recognition they deserve.

I champion them all. They were lovely. They were my peace of mind. My back up.
— Service User's Daughter, South Lanarkshire
I would like to pass on the heartfelt thanks from myself and my family to the team who looked after my dad.

They were absolutely amazing, and I cannot begin to tell you how much they helped and supported during what was a really difficult period.

My dad looked forward to every visit, and built such a bond with the team.
— Family member, South Lanarkshire
My husband’s Support Worker is the most gentle, genuine person, whom I trust implicitly. She has a great nature and will do anything she can to help.

She is wonderful, a true gift.
— Doris, Central West
We are generally very satisfied with HRM. The staff are very nice, very supportive. They are very caring and try and accommodate when attending physios, hospital and dental appointments that we have. Thank you all so much. Very happy we are with you (over 2 years now). Keep up the good work!
— Norman, Central West

Good rapport with all the carers.
— Cora, Central West

I have found the majority of staff go above and beyond to provide the best service for my mother. All staff are very polite and respectful.
— George, Central West

HRM Homecare Services endeavour to provide the highest quality care.
Here’s what our Service Users think.

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Awards

Top 20 Home Care Provider 2022 - HRM Homecare Services Ltd

Care at home firm awarded world’s most recognised quality management standard

HRM Homecare Services, which provides care at home support across East Renfrewshire, has achieved the world’s most recognised quality management standard, ISO 9001: 2015, in a huge boost to its credentials.

Top 20 Home Care Providers Scotland 2019 - HRM Homecare Services - South West

HRM Homecare are delighted to have won a Top 20 Homecare award.

25 years of caring earns top prize at women's Enterprise Scotland Awards

Lynn Laughland, managing director of HRM Homecare who has been running her home care services business for 25 years won the Business Leader of the Year Award at the Women’s Enterprise Scotland Awards 2019

2018 National Care at Home and Housing Support Awards - Provider of the Year Finalist

HRM Homecare are thrilled to have been a finalist for Care at Home Provider of the Year out of 600 care organisations in Scotland. This is a great testimony to our wonderful staff who are delivering quality care at home, making a huge difference to the lives of older adults every day.

2018 Scottish Care at Home and Housing Awards - Training & Staff Development Award

HRM Homecare are delighted to have won the Scottish Care at Home Training & Development Award for the 5th time. This accolade acknowledges our staffs hard work and dedication in ensuring that our service users receive the highest quality of care from a competent skilled workforce.

2018 Scottish Care Co-ordinator/Administrator of the Year Award Finalist - HRM Homecare Services - Central West

HRM Homecare are delighted that Stacey Crawford was a finalist for coordinator/administrator of the year. Learning of her nomination left Stacey speechless but proud that all of her hard work ensuring her colleagues and service users’ needs are being met had been recognised.

The achievement acknowledged by the Scottish Care.

Top 20 Home Care Groups 2018 - HRM Homecare Services Ltd

Top 20 Home Care Providers Scotland 2018